Terms & Conditions

This document (“Terms of Use”) is an electronic record in terms of applicable laws, including the Information Technology Act, 2000 and the Rules there under, generated by a computer system and does not require any physical or digital signatures. This Terms of Use is published in accordance with the provisions of inter alia Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 which require us to publish the rules and regulations, privacy policy, and terms of use for access or usage of our website.

This Terms of Use is a legal agreement between you (“You”, "Your", "Buyer", “User”) and Funplates India Private Limited (“Happipress”, "We", "Our", "Us", “Seller”) and governs Your use of the Happipress website i.e. www.happipress.com (“Website”). The Terms of Use provide information about Us, the terms and conditions of sale and purchase of any product/s listed on our website or such other website which may replace the website from time to time.

ACCESSING, BROWSING, OR OTHERWISE USING THE WEBSITE INDICATES YOUR CONSENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By browsing and using this Website, You agree to be bound by the terms and conditions set forth in this Terms of Use along with other Happipress Policies as amended from time to time, including the Privacy Policy.

The domain name of the Website, i.e., www.happipress.com is owned by Funplates India Private Limited, a company incorporated under the Companies Act 2013 with its registered office in Mumbai.

We reserve the right, at our sole discretion, to change, modify, add, or remove any portion/s from these Terms of Use at any time without any prior written notice to You. Your continued use of the Website pursuant to any such changes or modifications will be considered an implied acceptance and You shall be bound by the same.

If you have any queries regarding the Terms of Use or complaints about the Website, please email us at: mansi@happipress.com.

As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

  1. Membership Eligibility:
    • Use of the Website is only available to persons who are competent to enter into a contract under applicable laws, including the Indian Contract Act, of 1872.
    • If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Website and shall not transact on or use the Website. As a minor, if you wish to use or transact on the Website, such use or transaction may be made by your legal guardian or parents on the Website.
    • As a registered User of the Website, You may be given special privileges and granted access to special offers and certain sections of the Website.
    • We reserve the right to terminate your membership and/ or refuse to provide you with access to the Website if it is brought to Our notice or if it is discovered that you are not competent to enter into a contract for any reason whatsoever.
  2. User Account, Password, and Security
    • You may choose to use the Website as a registered user by registering yourself on the website or as a guest user. However, You may not be allowed to access certain parts of the Website as a guest user along with the benefits attached to the same.
    • You may be given a choice to log in through third-party websites such as Facebook, Gmail, or any other social media website or internet service as permitted from time to time. You agree to provide your information to Us according to the Terms of Use and Privacy Policy of Happipress and accept that Happipress will not be liable for any wrong information provided by third-party websites.
    • You may register yourself with the Website by providing us with the information as sought in the registration form to create Your personal account, which can be accessed with a unique ID and password (“Account”).
    • In the event you register as a User by creating an Account on the Website, You will be responsible for maintaining the confidentiality and security of the account information, and shall be fully responsible for all activities that occur under your account. You agree to:
      1. Immediately notify Us of any unauthorized use of your Account information or any other breach of security;
      2. Ensure that you exit your Account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with this section. You may be held liable for losses incurred by Us or any other User of, or visitor to the Website due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account information secure and confidential;
      3. You shall ensure that the Account information provided by you in the Website's registration form is complete, accurate, and up-to-date. Use of another User's Account information for availing of the services is expressly prohibited;
      4. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or if Happipress has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, We have the right to suspend or terminate your Account and refuse You any and all current or future use of the Website (or any portion thereof).
  3. Use of Website: You agree, undertake, and confirm that your use of Website shall be strictly governed by applicable laws and the following binding principles:
    • You shall not host, display, upload, modify, publish, transmit, update, or share any information which:
      1. belongs to another person and to which You do not have any legal right;
      2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
      3. harm minors in any way;
      4. infringes any patent, trademark, copyright, or other proprietary rights;
      5. violates any law for the time being in force;
      6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
      7. impersonates another person;
      8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer resource;
      9. threatens the unity, integrity, defense, security, or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation
      10. provides material that exploits people in a sexual, violent, or otherwise inappropriate manner or solicits personal information from anyone;
      11. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
      12. contains video, photographs, or images of another person (with a minor or an adult);
      13. shall not be false, inaccurate, or misleading;
      14. shall not, directly or indirectly, offer, attempt to offer, trade, or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline for the time being in force
    • You shall not use any "deep-link", "page-scrape", "robot", "spider" or another automatic device, program, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Website or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. We reserve Our right to bar any such activity.
    • You shall not attempt to or hack the Website and gain unauthorized access to any portion or feature of the Website, or any other systems or networks, connect to the Website or to any server, computer, network, or to any of the services offered on or through the Website by any illegitimate means.
    • You shall not probe, scan or test the vulnerability of the Website or any network connected to the Website nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Website, or any other customer, including any account on the Website not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way or for any reason whatsoever, including where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website.
    • You shall not make any negative, denigrating, or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Happipress, happipress.com, www.happipress.com, or otherwise engage in any conduct or action that might tarnish the image or reputation of Happipress or any of its associates, or otherwise tarnish or dilute any of Our trade or service marks, brand name, trade name and/or goodwill associated with such trade or service marks as may be owned or used by Us. You agree that You shall not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website.
    • You shall not interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website by the use of any electronic device, or any other device capable of doing so.
    • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
    • You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Happipress, and/ or any third party.
    • Solely to enable Us to use the information You supply to Us so that We are not violating any rights You might have in Your information, You agree to grant Us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the database rights or any other rights You have in Your information, in any media now known or not currently known, with respect to Your information. We will only use Your information in accordance with the Terms of Use and Privacy Policy applicable to the use of the Website.
    • You shall not engage in advertising to, or solicitation of, other users of the Website to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on the Website. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Website. It shall be a violation of these Terms of Use to use any information obtained from the Website in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent.
    • Any unauthorized content or personal information posted on the Website by an unauthorized person, including the User will not be the responsibility of Happipress. Happipress does not approve of such unauthorized uses, but by using the Website, You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website.
  4. Contents Posted on the Site
    • Text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and artwork on the Website or on the Products (collectively, "Content"), are the sole property of Happipress. Except as expressly provided in these Terms of Use, no part of the Website or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or another medium for publication or distribution or for any commercial enterprise, without the prior written consent of Happipress.
    • Users are allowed to use the information provided with the products purposely made available on the Website for downloading, provided that they:
        use it with any proprietary notice language in all copies of such document;
      1. use such information only for personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media; and
      2. make no modifications to any such information.
  5. Replacement Guarantee Replacement of the product will be done according to the Refund and Return Policy of Happipress (insert link of Refund and Return Policy)
  6. Indemnity You agree to indemnify and hold harmless Happipress, its shareholders, licensee(s), affiliates, subsidiaries, group companies (as applicable), and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, Privacy Policy and other Happipress Policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
  7. Communication When you visit the Website or send e-mails to Us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with Us. We may communicate with You by e-mail, SMS, phone call, or by posting notices on the website, or by any other mode of communication. For contractual purposes, You consent to receive communications from Us, or from our authorized representatives, with respect to Your use of the Website and/or Your order placed on the Website.
  8. Disclaimer
    • Your use of the Website is at your sole risk. This Website and the information, services, products, programs, and materials available through it are provided on an "as is" and "as available" basis.
    • Happipress and its affiliates disclaim all warranties of any kind, whether express or implied, including but not limited to any warranties of merchantability, fitness for particular purposes, and non-infringement.
    • Happipress does not make any warranty that:
      1. The Website or its content will meet your requirements.
      2. That the site or service will be uninterrupted, timely, secure, or error-free.
      3. The quality of any products, services, information, or other material purchased or obtained by you through the site will meet your expectations.
      4. There will be no unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein.
      5. Any bugs, viruses, trojan horses, or the like which may be transmitted to or through our services by any third party. You agree that Happipress shall have no responsibility for any damages suffered by you in connection with the Website or any content contained therein.
    • You agree that any loss to Your business or computer or any other device used for accessing the Website that results from Your use of the Website will be solely Your responsibility and Happipress will not be responsible for any such loss or damage. Prices and products may change at Happipress’ discretion. All products and information displayed on the Website constitute an invitation to offer.
    • You agree that Your order for the purchase of the product will amount to Your offer and We have the right to reject or accept Your offer to purchase the product from the Website. Our acceptance of Your offer will be communicated stand confirmed only when We dispatch the product from our end (in case of multiple products in the same order, dispatch of each product will constitute acceptance of the sale of that product only).
    • Nothing on the Website constitutes or is meant to constitute, advice of any kind. All the products sold on the Website may be governed by different state laws and if Happipress is unable to deliver such Products due to implications of such state laws, Happipress will refund the payments received or will give credit for the amount (if any) received in advance by Happipress for the sale of such Product that could not be delivered to You.
    • We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. All products are handcrafted so there may be some variations in the actual product received. Packaging of the product may vary from the packaging of the product displayed on the website. All products are subject to availability. We reserve the right to limit the number of products we supply, supply only part of an order, or divide up orders. We will inform you if we are unable to fill your order. Prices on the website are subject to change without notice and can vary from piece to piece, and from time to time, depending on the price of raw materials and other factors at the time of production.
  9. Intellectual Property Rights and Restrictions This Website is controlled and operated by/on behalf of Happipress and all products are sold by Happipress. All material on the Website, including images, illustrations, designs, artistic works, audio clips, and video clips (“Our Material”), are protected by copyrights, trademarks, designs, and other intellectual property rights. Our Material is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit, or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without Our prior written consent, modification of Our Material, use of Our Material on any other website or networked computer environment, or use of Our Material for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
    Happipress respects the intellectual property of others. In case You feel that Our Material/part thereof infringes Your intellectual property rights, You can write to Happipress at [****@****.in].
  10. Limitation of Liability
    IN NO EVENT SHALL HAPPIPRESS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF THE USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.
  11. Force Majeure
    Force Majeure shall include contingencies caused by neither of the parties and unforeseen occurrences/circumstances such as war, fire, tempest, floods, earthquake, civil unrest, strike, acts of the Government, or any other event that can be attributable to an act of God and in such an event, none of the parties shall be deemed to have committed any default in the performance of its obligations under this Terms of Use of any other Happipress Policies. In such case, if Happipress cannot deliver the purchased product, except for a refund of payments already received towards the purchased products, Happipress will not be liable for any damage caused to the Buyer.
  12. Jurisdiction and Applicable Law
    Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. Subject to the Dispute Resolution provisions stated hereinbelow, the Courts at Mumbai shall have exclusive jurisdiction.
  13. Dispute Resolution
    Any dispute arising out of the use of this Website shall be reported to the ‘Grievance Department’ of Happipress at [insert email id]. In the event that the Grievance Department is unable to resolve the dispute within 30 days, the dispute shall be resolved through binding arbitration. The arbitration shall be conducted by a sole arbitrator to be appointed by Happipress. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The place of arbitration shall be Mumbai, and the proceedings of arbitration shall be conducted in the English language.

Exchange Policy

Happipress has a no questions asked returns policy.

We are happy to accept any unused product in its original packing within 10 days of delivery.

On returns, we reserve the right to send you a replacement or refund the product amount.

We do not accept returns of any personalized or customized products.

When can you return a product?

We accept product returns if:

  1. You opened the packing and received a damaged product
  2. You have received the wrong item, in terms of product, style, color, and/or size.

What is the procedure for returns?

  1. If you want to return any product because of any of the above two reasons, please get in touch with our Customer Support Team within 48 hours from the receipt of delivery. You can contact our Customer Support Team by sending us an email at mansi@happipress.com or WhatsApp us on 7875000888/9920979565 between (Mon - Fri, 10:30 am - 5:30 pm)
  2. In case you have received a damaged product, kindly email us images of the product along with the packaging in the condition you received it while registering your return request. Products need to be returned to us in the original packaging. You can speak to our Customer Care representative to understand how best to pack the item for return.
  3. Please use a trackable and reputed courier company for the same. We must receive the return shipment within 7 days of lodging the complaint & receiving the intimation for sending the product back.
  4. Once we receive the returned products and after inspecting the condition (products should be in original packaging and unused condition), we will either send you a replacement OR issue you a refund through an online bank transfer only within 7 working days from the date of receipt of the returned item. We do not offer cash refunds.
  5. Any product purchased at discount prices or on sales/promotion offers will not be returned or exchanged.
  6. We do not reimburse the shipping charges for returns.

Terms and Conditions of Returns:

  1. The final decision on whether a returned item will be approved or rejected lies completely with the Happipress Quality Assurance Team.
  2. The returned items will only be accepted in their original packaging, which includes bags, tags, boxes, invoices, documentation, warranty cards (if any), all accessories, and all the things that were present when the item was delivered to you.
  3. The product you're returning must be unused, unwashed, and in its original condition. If it is used, damaged, soiled, or altered, the return won't be processed and the items will be sent back to you.
  4. PLEASE DO NOT ACCEPT THE PACKAGE IN DAMAGED OR SOILED CONDITION.
  5. Products in sets cannot be returned individually.
  6. If we are unable to send you a replacement for the item that you have returned, we will offer you a refund for the same./li>
  7. Please note that the products might look different from the ones you see on the website.
  8. If you have not received the complete order or there are any discrepancies from what you ordered, please contact our Customer Care within 48 hours from the date of delivery to report the issue. No request will be entertained if the concern is not raised within this stipulated period.
  9. Shipping an item back to Happipress

    Our Shipping address is:
    Fun Plates India Pvt Ltd.

    Reg. Office: 08th Floor, Regent Chambers, 

    Nariman Point, Mumbai - 400 021. Maharashtra

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